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Our Newsletter


Shipping & Returns

 International Customers

We accept orders from international buyers.


Romania Customers

Livram in toata tara

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. The shipping costs of the return will be supported by the buyer.
You should expect to receive your refund within five weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

If products are on stock they will ship within two days. If they are not on stoc, allow up to three weeks for a new stock to arrive. We will keep you informed about the status of your order.
Shipping time may vary a lot depending on country and shipping method.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We are not responsible for products blocked at the customs within your country. Please check and make sure the product you are ordering is accepted by your local laws and regulations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.